Could not load Libcudnn_cnn_infer.so.8 library

The “Could not load Libcudnn_cnn_infer.so.8 library” error message typically indicates that there is an issue with the CUDA Deep Neural Network (cuDNN) library, which is a GPU-accelerated library for deep neural networks used with NVIDIA GPUs. This error can occur in various deep learning environments, such as TensorFlow or PyTorch, when the system is not properly configured to use cuDNN.

Troubleshooting guide

Here are some steps to troubleshoot and resolve this issue:

  • Check CUDA and cuDNN installation: Ensure that CUDA and cuDNN are correctly installed on our system. CUDA is a parallel computing platform and API model created by NVIDIA, and cuDNN is a GPU-accelerated library for deep neural networks.

  • Verify compatibility: Make sure that the versions of CUDA, cuDNN, and our deep learning framework (like TensorFlow or PyTorch) are compatible with each other.

  • Set environment variables: Sometimes, we need to set environment variables to help the system locate CUDA and cuDNN libraries.

  • Update or reinstall CUDA/cuDNN: If the versions are not compatible or if the installation is corrupted, we might need to update or reinstall CUDA and cuDNN.

  • Check for GPU support: Ensure that our NVIDIA GPU is compatible with the installed version of CUDA.

  • Test installation: After installation, it’s a good practice to run some tests to ensure that CUDA and cuDNN are working correctly.

Check CUDA and GPU details on your system

Here are the steps for checking the details on your system:

  1. Open Terminal or Command Prompt:

    1. On Windows, open Command Prompt or PowerShell.

    2. On Linux, open your Terminal.

  2. Run the nvidia-smi Command:

    1. Type nvidia-smi and press "Enter."

    2. This command should display information about your NVIDIA GPU and the CUDA version.

  3. Interpret the Output:

    1. Look for lines mentioning “CUDA Version” to know which CUDA version is installed.

    2. The details about the GPU(s) installed in your system will also be displayed.

CUDA or cuDNN is not properly installed

If CUDA or cuDNN is not properly installed or if the versions are incompatible with our deep learning framework, we’ll need to install or update them. Here’s a general guide:

  1. Download CUDA and cuDNN:

    1. Go to the NVIDIA CUDA Toolkithttps://developer.nvidia.com/cuda-toolkit website.

    2. Choose the version compatible with your deep learning framework and download it.

    3. For cuDNN, visit the NVIDIA cuDNNhttps://developer.nvidia.com/cudnn page (requires an NVIDIA Developer account).

    4. Download the version of cuDNN compatible with your CUDA version.

  2. Install CUDA:

    1. Follow the installation instructions provided on the CUDA download page for your operating system.

  3. Install cuDNN:

    1. Extract the cuDNN archive.

    2. Copy the cuDNN files to the CUDA directory (typically /usr/local/cuda on Linux).

  4. Set environment variables (mostly for Linux):

    1. Add CUDA path to your PATH variable.

    2. Update the LD_LIBRARY_PATH variable to include CUDA library paths.

  5. Verify the installation:

    1. You can verify the installation by compiling and running CUDA sample programs, which are included in the CUDA Toolkit.

  6. Test with deep learning framework:

    1. Finally, test by running a simple deep-learning script to ensure everything is working correctly.

Testing CUDA installation with a deep learning framework

After installing or updating CUDA and cuDNN, you should test them with your deep learning framework. Here’s a simple way to do this with Python and TensorFlow or PyTorch. You can run these commands in your Python environment:

  • For TensorFlow:

import tensorflow as tf
print("Num GPUs Available: ", len(tf.config.list_physical_devices('GPU')))
  • For PyTorch:

import torch
print(torch.cuda.is_available())

These scripts will confirm whether TensorFlow or PyTorch can access the GPU through CUDA. If they return positive results, your CUDA and cuDNN setup should be correctly configured. ​​

  • For analysis:

import subprocess
def check_gpu_and_cuda():
try:
# Run the nvidia-smi command to check GPU and CUDA version
nvidia_smi_output = subprocess.check_output(['nvidia-smi']).decode()
return nvidia_smi_output
except Exception as e:
return f"Error: {e}"
# Check the GPU and CUDA details
check_gpu_and_cuda()

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